ROBLOX returns to be online after a prolonged interruption

In case you have lost it, the ROBLOX platform had a missed misunderstanding during the weekend that began at the end of last week, but until last night, it was resolved and Roblox is again online. According to an update shared by the CEO of Roblox Corporation, David Baszucki, the whole problem was caused by a subtle error that became a major problem.

This was an especially difficult interruption because it involved a combination of several factors, says Baszucki s update. A central system of our infrastructure was overwhelmed due to a subtle error in the communications of our Backend service while under a large burden. This was not due to any peak in external traffic or any particular experience. Rather, the failure was caused by the growth in the number of servers in our data centers. The result was that most of the services in Roblox could not communicate and implement effectively.

ROBLOX returns to be online. Thanks again for your understanding and support. Our executive director, David Baszucki, shared an update on the interruption and the steps taken to solve it. https://t.co/vuxzzzzzz.

• ROBLOX (@roblox) November 1, 2021

Due to the difficulty of diagnosing real error, recovery took more time than any of us would have liked, continues the Baszucki update. After successfully identifying this root cause, we were able to solve the problem by adjusting performance, reconfiguration and reduction of part of the load. We could completely restore the service as of this afternoon ».

It is worth noting here that, although the update of Baszucki indicates that this was not due to no particular experience or peak in external traffic, he does see a heavy burden as a factor. He had speculated online that a promotion with Chipotle had overwhelmed the service, but that does not seem to be the case. Even so, Baszucki has promised an autopsy with more details once the analysis is completed, as well as the specific steps that are being taken to avoid the same type of problem in the future.

As noted above, ROBLOX returns to be online once again. It is expected that an autopsy of recent interruption is expected to be published. You can check all our previous Roblox coverage here.

What do you think about the extended interruption of ROBLOX recently? Are you curious to see the autopsy promised by Baszucki? Let us know in the comments or do not hesitate to contact me directly on Twitter in @rollinbishop to talk about everything related to the games.